425-279-8500 info@lifestance.com

Seeking a full time Patient Intake Coordinator for large, multidisciplinary behavioral health practice with 11 NH locations and 2 Maine practice locations

This administrative position plays a critical role in linking potential patients to providers in our practice for psychiatry, therapy, and psychological testing services.

Job Tasks include:

·         Answering incoming calls, emails, and other inquiries for patients requesting behavioral health treatment

·         Screening potential patients by gathering detailed demographic and clinical information to link to providers in our practice

·         Booking all first time patient appointments, sending confirmation emails and assistance with rescheduling of first time appointments

·         Developing knowledge of our system and providers to most effectively link patients to treatment

·         Management of administrative tasks related to the intake process (processing of online requests for treatment, parental consents, referral documentation from other facilities, etc.)

Skills Needed:

·         Must have the ability to learn quickly, multi task and work in a fast past environment

·         Ability to work as a team player

·         Excellent communication skills

·         Past customer service experience and exemplary customer service skills needed

·         Past experience in a medical or behavioral health setting preferred, but not required

·         Strong organizational skills

·         Time management skills, ability to prioritize tasks and adapt as needed based on work volume and team need

·         Basic computer skills; ability to navigate spreadsheets


·         High School Graduate or equivalent required

Job Type: Full-time

Starting pay $14-15 depending on experience and skills

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