Learn How LifeStance is Simplifying Mental Health Care Referrals for Medical Providers

LifeStance has a broad national platform with unmatched scale that can reach more than 300 million Americans, or 90 percent of the population. Our approximately 8,300 employed clinicians across more than 550 clinics and 33 states delivered 8.1 million visits in the last year.

We offer evidence-based approaches grounded in clinical excellence and exceptional outcomes, with the goal of helping patients improve more quickly. We focus on:

• Timely care: Patients can typically schedule their first appointment within one week or less for most appointment types – one of the many reasons LifeStance earned a net promoter score of 85 out of 100 in 2024, a metric that measures patient loyalty and satisfaction.
• Increased access: LifeStance offers a unique combination of services and access options compared to other providers with more than 550 centers, combined with the flexibility of virtual and in-person care. This incredible reach allows us to support adults, adolescents and children in overcoming barriers to care and accessing treatment in the way that’s most clinically appropriate and convenient for them.
• Comprehensive offerings: Patients can access a range of services – from psychotherapy and psychiatry to psychological testing and interventional psychiatry (TMS, Ketamine, Spravato) – under one integrated network, addressing a broad range of mental health needs and eliminating the complexities of multi-partner arrangements.
• Online scheduling: Patients across the country can schedule directly online, with 80 percent of our patients engaging with our digital tools.
• Affordable care covered by many major insurances: LifeStance is in-network with many major commercial insurance plans – a rarity in mental health – helping make high-quality mental health care more affordable and accessible for patients.
• Consistency in high-quality care: Our clinicians adhere to standardized and evidence-based clinical practices and defined care pathways to deliver high-quality, measurement-based care. By following the highest standards of care defined by peer-reviewed research and leading professional organizations, we deliver exceptional care while instilling confidence in our referring partners.

We make it simple for medical providers to not only refer their patients but also track their progress:

• Referring provider completes and sends a LifeStance referral form using one of many submission options designed to integrate seamlessly into your workflow.
• LifeStance care coordinators reach out to the patient within 24 business hours, for a total of six outreach attempts over two weeks.
• Patients are scheduled based on best provider match, with immediate availability in most states for both psychiatry and psychotherapy services.
• Referring care team receives access to daily referral status reports, including outreach attempts, scheduling status by patient and summary report of converted referrals.

If you’re a health system, primary care provider or specialty provider interested in learning more about LifeStance’s Care Access Pathway Referral Program, get in touch with us. We look forward to providing your patients with the same high level of care they have come to expect from you.