Therapist in Schaumburg, Illinois Norma Croy, Therapist
Gender Identity: Female (She/Her)
Ages Served: 18-75+
Appointments: In-office only. Telehealth not available
Manages Medications: No, provides therapy only
Accepts Insurance: Yes - View accepted plans
Norma Croy, MA, LCPC
Specializes In:
Norma Croy, LCPC, helps adults across Illinois navigate trauma, anxiety, depression, and life transitions with a compassionate, neuroscience-informed approach to therapy. As a Licensed Professional Clinical Counselor at LifeStance Health, she provides individual therapy for young adults, adults, and seniors who are seeking meaningful healing and lasting emotional change. Norma works with individuals experiencing PTSD and trauma, bipolar disorder, and obsessive-compulsive disorder, while also supporting clients facing challenges related to grief, gender identity, chronic health conditions, and substance use. Her therapeutic style combines warmth, curiosity, and clinical expertise to help clients feel understood, empowered, and supported throughout the healing process. She understands that the transition back into daily life can feel overwhelming and isolating, and she creates a safe, nonjudgmental space where clients can process their experiences while building practical coping strategies. Drawing from trauma-informed care and evidence-based therapies, Norma helps clients strengthen emotional regulation, improve self-awareness, and reconnect with their personal goals and values. Her clinical approach incorporates Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), EMDR, mindfulness-based techniques, and psychodynamic and narrative therapy principles. Norma believes that healing requires attention to both the mind and body, especially for individuals recovering from trauma or emotionally distressing experiences. She works collaboratively with clients to identify the beliefs and patterns that may be keeping them stuck while developing healthier ways of thinking, feeling, and responding. Norma also has experience supporting LGBTQ+ individuals, military veterans, and first responders, in addition to offering care for many other populations and concerns. Since beginning her clinical practice in 2019, Norma has remained committed to creating an affirming therapeutic environment where clients can explore their stories without fear of judgment. She also speaks Tagalog, allowing her to support a broader and more diverse community of clients. Outside of her work, Norma enjoys cooking, dancing, hiking, indoor gardening, listening to podcasts and music, playing mahjong, gathering with friends, and discovering coffee houses with exceptional coffee. Her appreciation for connection, creativity, and nature reflects the grounded and authentic presence she brings into therapy sessions.
Types of Care & Ages Served
- Individual Therapy: Ages 18-75+
Areas of Focus
Individual Therapy
Get help addressing challenges and improve well-being with a clinician's guidance.
- Anxiety
- Panic attacks
- Sexual trauma
- Stress management
- Trauma & PTSD
- Ability status
- ADHD
- Aging
- Alcohol use
- Anger issues
- Attachment issues
- Attention & focus
- Bipolar Disorder
- Body image
- Bullying or harassment
- Career & relationships (mid-life)
- Career & work issues
- Chronic pain-related issues
- Depression/feeling down
- Domestic violence & abuse
- Drug/substance use
- Emotional abuse
- Empty nesters
- End-of-life challenges
- Ethnic identity
- Family conflict
- First responder stress
- Focus, concentration & memory
- Gender identity
- General relationship issues
- Grief & loss
- Intense mood changes
- LGBTQ+
- Marital stress or divorce
- Men's health/issues
- Menopause & perimenopause
- Military & veteran
- Obsessive Compulsive Disorder
- Other women's health concerns
- Parenthood
- Phobias
- PMS & PMDD
- Premarital counseling
- Racial identity
- Religion & spirituality
- Retirement
- Self-esteem
- Sleep issues or insomnia
- Social injustice
- Social skills & communication
- Stress from ongoing health issues
- Unhealthy eating habits
Insurances Accepted
- Aetna
- Blue Cross Blue Shield (BCBS)
- Carelon (Beacon)
- Centivo
- Claritev (MultiPlan PHCS)
- Devoted Health Plan
- Duly Health and Care (DuPage)
- Evernorth (Cigna)
- Humana
- MediNcrease Health Plans (MHP)
- Medicare
- Northwell Direct
- Optum (UnitedHealthcare)
- Partners Direct Health
- Provider Network of America (PNOA)
- Quest Behavioral Health
- Sana Benefits
- TELUS Health (BHS)
- Tricare West (TriWest)
- Wellcare
- Wellpoint (Unicare/Healthlink)
- Zelis (HFN Network Solutions)
Languages
- English
- Tagalog
Education
-
North Park University
FAQs
Please call us at 847-807-6155 to schedule an appointment with Norma Croy.
Norma Croy generally accepts new patients but there could be a waitlist.
Please call 847-807-6155 to find out Norma Croy's schedule and availability.
LifeStance Health providers accept most commercial insurance plans that are offered in the states where we offer services, including telehealth. Please see the following list of insurances accepted by Norma Croy:
- Aetna
- Blue Cross Blue Shield (BCBS)
- Carelon (Beacon)
- Centivo
- Claritev (MultiPlan PHCS)
- Devoted Health Plan
- Duly Health and Care (DuPage)
- Evernorth (Cigna)
- Humana
- MediNcrease Health Plans (MHP)
- Medicare
- Northwell Direct
- Optum (UnitedHealthcare)
- Partners Direct Health
- Provider Network of America (PNOA)
- Quest Behavioral Health
- Sana Benefits
- TELUS Health (BHS)
- Tricare West (TriWest)
- Wellcare
- Wellpoint (Unicare/Healthlink)
- Zelis (HFN Network Solutions)
If you don't see your insurance listed, please contact us at 847-807-6155 to see how we can help.
Norma Croy is a Therapist and cannot prescribe medication. However, most LifeStance offices have a Psychiatrist or APN on staff who can prescribe medication if needed.
Norma Croy works at:
Norma Croy only offers in-office visits at this time. To find a provider in your area that offers online telehealth visits, please call us at 847-807-6155 or search our provider directory.
Yes, Norma Croy is currently offering in-office visits at the following location:
- English
- Tagalog