Table of Contents

Introduction

There are many barriers to finding and using mental health services, including transportation, mobility, and local availability. We offer telehealth services because we believe that everyone who needs mental health services should be able to get them. LifeStance offers access to a full array of mental health providers online, and makes it possible for many of the people who have previously been left out of the system to now get the help they need.

Telehealth Appointments with a LifeStance Provider

When you make a telehealth appointment with a LifeStance provider, you can rest easy knowing that your session will be secure, effective, and covered by insurance. You will be connected with the same psychiatrists, psychologists, advanced nurse practitioners, and licensed therapists who work in our local offices, but you will be able to see them from the comfort of your own home or office.

Secure Technology – We use secure technology to keep your personal health information private. All telehealth appointments are subject to the same strict HIPAA standards as in-person sessions.

Effective Treatment – Research shows that telehealth services are as effective as in-person appointments when it comes to treating mental health conditions. Some people find that telehealth is more effective because it makes attending appointments easier.

Covered by Insurance – Most insurance policies that cover mental and behavioral health services provide coverage for telehealth appointments as well. Our clinicians work with most major insurance providers to ensure you can access the care you need.

What is Telehealth?

Telehealth, also referred to as Telemedicine, Teletherapy or Telepsychiatry, is an additional way for psychiatrists and therapists to provide mental health services to those who cannot come into their offices for in-person appointments.

The interactions in a telehealth session are essentially the same as when done in-person; the only difference is that it is being conducted online via your computer, phone, or tablet. There are many benefits to offering this option to patients, including convenience, cost, and the opportunity for family members or other professionals to participate.

In the past few years, when face-to-face interactions have been limited, telehealth has been a lifeline for many individuals dealing with the mental health issues that have developed during this time.

Is Telehealth Effective?

In a recent article entitled Telebehavioral Health: An Effective Alternative to In-Person Care, the authors say that “studies indicate there are largely no significant differences between telehealth and in-person care for adults with anxiety, depression, substance use disorder, and post-traumatic stress disorder,” and believe that “telebehavioral health [is] as effective as in-person care for common behavioral health conditions.”

What do Telepsychiatry & Teletherapy Require?

For your appointment, you will need to have access to a private place and a computer/tablet/smartphone with a camera and a high-speed internet connection. LifeStance will provide you with access to a secure HIPAA compliant videoconferencing software free of charge. All you have to do is be on your device and logged on at the time of your appointment.

We will send you directions on how to log in after you set up and confirm your appointment.

Is Telepsychiatry & Teletherapy Private?

LifeStance ensures the interaction between the patient and psychiatrist/therapist is completely private, secure, and HIPAA compliant. The teleconferencing software encrypts all forms of data, including video and audio.

Benefits of Telehealth

Telepsychiatry & teletherapy provides you with the kind of benefits that can lead to better care. We understand it can be difficult to take time off from your busy schedule to come to our offices. This form of treatment can eliminate your commute time and the associated stresses, especially when you are scheduled to see your psychiatrist/therapist often.

If you are usually seen in the office but are sick or traveling, this form of treatment also allows you to keep your appointment and not experience an interruption in care.

What Mental Health Conditions Can Telehealth Treat?

Telehealth facilitates the treatment of a wide variety of mental health conditions and allows patients to receive care even when they are unable to come into LifeStance’s offices. Conditions that can be treated by Teletherapy include but are not limited to:

Patients participating in group therapy can also access their sessions via telehealth. To learn more about LifeStance’s telehealth options, contact a local behavioral health group near you.

What Services Does LifeStance Provide Through Telehealth?

Our clinicians offer psychiatric appointments and therapy through telehealth. This includes:

Please Note: Transcranial Magnetic Stimulation (TMS) is not available through telehealth.

Can I Get Prescriptions Through Telehealth Appointments?

Telepsychiatry is part of telehealth, so telehealth psychiatrists are able to prescribe prescriptions to their patients for conditions that require medication, including bipolar disorder and schizophrenia.

Will all of my Appointments be Online?

We offer both online and in-person appointments. If you prefer telehealth sessions only, you can get the treatment you need entirely online. If you want to see your provider in-person sometimes, or all the time, you have the flexibility to do that as well.

Testimonials

“This was the best choice I have ever made. I have been with LifeStance Health for close to a year now and it has made a big impact in my mental health. Not having to go to an actual office is huge. I would highly recommend LifeStance Health.” – Stacey L., Washington

“Great services & easy accessibility with virtual appointments” – Jerrica L., Colorado

“Today was my first appointment. Great experience so far. I have never done virtual appointments of any kind and that was better than I imagined it might be and actually made me more comfortable and relaxed.” – Sarah G., Florida

“They make therapy convenient and easy by accepting most insurances and allowing for virtual appointments.” – Michelle L., Colorado

“It’s very easy to schedule, reschedule and change appointments with LifeStance. The app is easy to use for virtual appointments and their staff is always friendly, understanding and helpful.” – Carly G., Kentucky